Welcome to our FAQ page! Below you'll find answers to some of the most common questions we receive about our massage and facial services. If you don’t see your question here, feel free to contact us directly.
MASSAGE FAQ
Please arrive well-hydrated and at least 5–10 minutes early for consultation. Wear comfortable clothing, and avoid eating a heavy meal just before your session.
You undress to your comfort level. Clients are always properly draped during the session, and only the area being worked on is uncovered.
That’s completely up to you! Some clients enjoy chatting, while others prefer silence. Your therapist will follow your lead.
This depends on your goals. For general wellness and stress relief, once a month is great. If you're addressing chronic pain or recovering from injury, more frequent sessions may be recommended.
FACIAL & SKINCARE FAQ
Please arrive well-hydrated and at least 5–10 minutes early for consultation. Wear comfortable clothing, and arrive with clean skin if possible. Avoid exfoliating, waxing, tanning, or using retinol 24–48 hours before your appointment.
Some redness is normal, especially after extractions or active treatments, but it should subside within a few hours. We always use soothing products to calm the skin post-treatment.
It’s best to let your skin breathe for the rest of the day. If needed, you can apply light, mineral-based makeup.
We recommend a facial every 4–6 weeks to maintain healthy, glowing skin, or seasonally to address changing skin needs.
OTHER FAQ
Gratuities are always appreciated, though never expected. They can be given in cash, or added to your total during checkout. The best tip is always a referral or a Google review.
Yes! Gift cards are available for any service or dollar amount and can be purchased online or in person.
We take all major credit cards including Visa, Mastercard, AmEx, and Discover. We also take FSA and HSA cards.
We are not able to take any form of insurance at this time. If you have a doctor's note for medical massage, with an insurance code, we can issue a receipt for you to submit to your own insurance company.
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